Vice President of Membership and Volunteer Services Position
The VP of Membership and Volunteer Services is an elected role. This role is responsible for addressing the needs of chapter membership, including service delivery, recruiting, and retaining members in accordance with chapter by-laws and policies. The role is also responsible for addressing the needs of volunteers, including recruitment, retention, recognition, and leadership development training and support in accordance with chapter by-laws and policies.
Roles and Responsibilities
• Develop and maintain a chapter membership plan that assures continued growth through proactive recruiting and partnering with major area employers
• Promote the value of PMI and PMILIC membership
• Develop and implement a plan to recognize member milestones, such as certifications, anniversaries or awards
• Develop and implement a member retention program
• Revise membership benefits and value on a regular basis
• Answer general membership inquiries; respond to member/non-member information inquiries and other requests for assistance
• Maintain the membership records of the chapter (DEP)
• Coordinate the production and distribution of timely membership reports, such as monthly membership reports by demographics
• Ensure that members are aware of available services
• Support and attend annual general meeting
• Responsible for providing clear expectations to volunteers regarding their roles
• Responsible for identifying and developing programs to involve, develop, engage and manage volunteer members
• Build quality into volunteering by introducing and refining different processes for managing the work from volunteers
• Responsible for providing PMI volunteer awareness at the local and global levels.